Consumer Claims | The Michael Kim Law Firm, PLLC
When companies fail to follow the law or engage in conduct that violates consumer rights, smart consumers take action. One never knows if the next consumer rights victim will be a friend or neighbor and many people will spend the effort to pursue consumer claims. The increase of information available online helps customers of companies and service providers learn how they can make reports and claims for violation of consumer laws, which may identify remedies including statutory damages and attorneys for individual consumers and large punitive damage awards in class-action lawsuits.
Consumer rights are found in a variety of laws and there are organizations established to implement and enforce these laws. For example, the Fair Debt Collection Practices Act (FDCRP), is enforced by the Federal Trade Commission (FTC) and its Consumer Financial Protection Bureau (CFPB). Most FDCRP violations involve harassment of consumers who owe debts and debt collectors who will ignore consumer laws and aggressively pursue collection, even despite being ordered to pay for violations.
There are state and federal sources of consumer rights covering everything from the marketing and sale of goods and services to the payment and collection of installment debt contracts. Consumers who believe they were harmed by errant business activities can explain what happened to the attorneys at The Michael Kim Law Firm, PLLC who can explain the options available to bring a positive outcome to a negative experience.